Before you contact us, please look at our extensive help section to see if we have answered your question.
Phone: 0500 330040 (Mon-Fri 9am to 5pm). This phone number is for adams kids customers only.
All other enquiries please contact our Support Centre on 024 7635 1000.
Alternatively, please use the form below to send us your query.
Returns: If you would like to return an item, please go to your order history and select the relevant order.
NOTE: If you are following up on an earlier email from us about the same issue, please reply to that email leaving the subject line unchanged, instead of using this form. This will allow us to better track your query.
Please select a department appropriate for your query below.
| Sales | I have a question about a product I have not yet bought from you |
|---|---|
| Support | I have a question about a product I bought from you |
| Billing | I have a question about a payment or a refund on an order |
| Order Status | I am chasing my order, or I have a query regarding my order status |
| Feedback | I have something I would like to share with you, about this site or your service in general |
| Marketing | I have a marketing or charity question |